The 8-Step Guide to Creating Better Support Document Summaries

Support documents play a crucial role in supporting decisions, but creating effective summaries can be a challenge. In this guide, we provide an 8-step approach to creating better support document summaries that provide the necessary context and information to drive informed decision-making.

Step 1: Record Key Information

Begin by recording key information such as the date, attendees, and platform used to catalog the session. This basic information will provide context for future reference.

Step 2: State the Goal

Summarize the session's goal and the context in which it took place. Keep this section concise, limit it to 1-2 sentences.

Step 3: Include Considerations and Ideas

Include a list of the ideas and considerations discussed during the session. Present them as bullet points for clarity.

Step 4: Outline Next Steps

Provide an outline of the next steps that need to be taken, including the relevant deadlines. Cross-reference this section with the action plan or decision document.

Step 5: Assign RACI Roles

Identify and assign RACI roles (responsible, accountable, communicated, informed) or any other decision-making model you prefer. This section will help identify who is responsible for driving the plan forward.

Step 6: Set Deadlines

Set deadlines for the next steps outlined in the summary. This section will help you track progress and ensure that everything is on schedule.

Step 7: Prioritize

Include a priority level for the next steps outlined in the summary. Prioritizing items by importance will help you understand the context and make informed decisions.

Step 8: Provide Background Information

Include a list of other relevant documents or resources that will provide additional background information on the topic discussed in the summary.

By following these eight steps, you can create better support document summaries that provide the necessary context and information to drive informed decision-making. With a concise template in place, taking notes and providing summaries will become a seamless process.



Peter Benei

Peter is the founder of Anywhere Consulting, a growth & operations consultancy for B2B tech scaleups.

He is the author of Leadership Anywhere book and a host of a podcast of a similar name and provides solutions for remote managers through the Anywhere Hub.

He is also the founder of Anywhere Italy, a resource hub for remote workers in Italy. He shares his time between Budapest and Verona with his wife, Sophia.

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