10 rules to communicate better
Here are some actionable tips for communicating better based on the 10 rules:
Assume low context: Always provide relevant information or context when communicating with others, especially when discussing complex topics.
Use facts: When communicating, focus on facts and data rather than subjective language. This helps ensure clarity and accuracy.
Master writing: Writing is a powerful tool for communication. Practice writing clearly and precisely to help you communicate more effectively.
Ask "why": Asking "why" can help you understand the root cause of an issue and lead to more productive conversations.
Use "I" over "we": Using "I" statements can help you communicate objectively and assertively without inserting ego into the conversation.
Keep it simple: Use plain language and short sentences to keep your message clear and actionable.
Pause before reacting: Take a few seconds to gather your thoughts and formulate a response before reacting to someone's statement or question.
Be direct but not rude: You can communicate your message directly without being rude. Use respectful language and tone to ensure your message is well-received.
Assume you don't know: Be open to different interpretations and perspectives when communicating. Ask for feedback to ensure your message is clear and understood.
Listen more than you talk: Active listening is a critical skill for effective communication. Encourage others to share their thoughts and actively listen to their responses.